Privacy Policy for Pico Preto Uni. Lda – GDPR Compliant

This Privacy Policy outlines how Pico Preto Uni. Lda (“we”, “our”, or “us”) collects, uses, discloses, and protects the personal information provided by users (“you” or “your”) when you access our website and purchase our services online. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website and services, you consent to the practices described in this Privacy Policy.

Information We Collect:

1. Personal Information: When you make a purchase or register for an account on our website, we may collect personal information such as your name, email address, postal address, phone number, and payment details.

2. Transaction Information: We may collect information related to your transactions with us, including the details of products or services purchased, payment method, and transaction history.

3. Website Usage Data: We may collect data about your interactions with our website, such as your IP address, browser type, operating system, pages visited, and referring website.

Legal Basis for Processing:

We process your personal information based on one or more legal grounds as permitted by the General Data Protection Regulation (GDPR), including:

1. Contractual Necessity: Processing necessary for the performance of a contract to which you are a party or to take pre-contractual steps at your request.

2. Consent: Processing based on your explicit consent for specific purposes such as receiving marketing communications. You have the right to withdraw your consent at any time.

3. Legal Obligations: Processing necessary for compliance with legal obligations to which we are subject, such as tax and accounting requirements.

4. Legitimate Interests: Processing necessary for our legitimate interests or those of a third party, provided that such interests are not overridden by your interests or fundamental rights and freedoms.

How We Use Your Information:

1. To Process Orders: We use the information provided to process your orders, fulfill your requests, and deliver the purchased products or services.

2. Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.

3. Marketing and Promotions: With your consent, we may use your contact information to send you promotional offers, newsletters, and marketing communications about our products and services.

4. Website Improvement: We use website usage data to analyze trends, monitor the performance of our website, and improve user experience.

Disclosure of Information:

1. Service Providers: We may share your information with third-party service providers who assist us in conducting our business operations, such as payment processing, order fulfillment, and website analytics.

2. Legal Compliance: We may disclose your information when required by law, to comply with a legal obligation, or to protect our rights, property, or safety.

Data Security:

We take reasonable measures to safeguard the personal information collected through our website and ensure its confidentiality, integrity, and availability. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Subject Rights:

Under the GDPR, you have certain rights regarding your personal information, including the right to:

1. Access: Obtain confirmation as to whether or not personal data concerning you is being processed, and access to the personal data and related information.

2. Rectification: Correct inaccurate or incomplete personal data.

3. Erasure: Request deletion of personal data, subject to certain exceptions.

4. Restriction of Processing: Request restriction of processing of personal data under certain circumstances.

5. Data Portability: Receive the personal data concerning you in a structured, commonly used, and machine-readable format, and have the right to transmit that data to another controller.

6. Object to Processing: Object to processing of personal data under certain circumstances, including processing for direct marketing purposes.

7. Withdraw Consent: Withdraw consent at any time where processing is based on consent.

Cookies and Similar Technologies:

We use cookies and similar tracking technologies on our website to enhance user experience, analyze website usage, and personalize content and advertisements. By using our website, you consent to the use of cookies as described in our Cookie Policy.

Third-Party Links and Services:

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

Children’s Privacy:

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at contact@picopreto.com.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein, in compliance with the GDPR and other applicable data protection laws.